A medium-sized enterprise relied heavily on their on-premise Exchange server for communication and data storage. Despite their dependence on this system, the organization had not implemented a comprehensive disaster recovery as a service (DRaaS) solution, despite having received a proposal the previous year. They had a backup system in place but had not set up immutable backups, leaving their data vulnerable to cyberattacks.

In the midst of a successful cyberattack, the organization was forced to make critical decisions under pressure, ultimately opting to pay a hefty ransom rather than deal with the consequences of data loss. This case study explores the events leading up to the attack, the decisions made during the recovery process, and the lessons learned from this incident.

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